Your trust means everything to us. When you create an account or play on 7777joya, we follow strict policies to protect your privacy. This page explains in detail how your information is collected, used, and kept secure.
Our commitment: 7777joya takes your privacy extremely seriously. We never sell your personal data to third parties and adhere to international data protection standards.
This Privacy Policy ("Policy") applies to the 7777joya platform and all its associated services. It governs the protection of your privacy whenever you visit https://7777joya.app, register an account, play games, or use any of our services.
7777joya believes that every user's personal data belongs to them. We use that information solely to provide you with a better experience — nothing else. This policy will clearly explain:
By accessing this page or continuing to use our services, you are deemed to have accepted the terms of this Privacy Policy. If you have any objections, please contact us or discontinue use of the service.
7777joya only collects information that is necessary to provide services, ensure platform security, and comply with applicable laws in Bangladesh. We do not collect excessive or irrelevant data.
Full name, date of birth, national ID number, passport details
Email address, mobile number, current and permanent address
BKash/Nagad/Rocket number, transaction history, deposit & withdrawal records
Game history, bet amounts, win/loss records, bonus usage
IP address, browser type, operating system, device ID
Country, city, approximate location (IP-based, not GPS)
We do not directly collect your bank account number or card details. All payments are handled through secure third-party gateways.
Some information is collected directly from you when you create an account. We also automatically collect technical data (log files, cookies, etc.). Additional information may be gathered from documents during KYC verification.
7777joya uses your information only for specific, legitimate purposes. We never use your data for any other purpose without your consent.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Identity & Contact Information | Contract Performance |
| Payment Processing | Financial information, identity information | Contract Performance |
| KYC & Age Verification | Identity documents, date of birth | Legal Obligation |
| Fraud Prevention | Device information, transaction history | Legitimate Interest |
| Customer Support | Contact information, account history | Contract Performance |
| Personalized Offers | Gaming Activity | Consent |
| Platform Improvement | Usage Patterns (Anonymous) | Legitimate Interest |
We always obtain your explicit consent before sending any marketing or promotional messages. You can opt out of marketing communications at any time via email or live chat.
7777joya uses industry-standard technology and processes to protect your data. Our security framework is built in multiple layers so that if one layer is compromised, the others continue to ensure your protection.
In the event of a security breach, we will notify affected users by email within 72 hours and advise them on the necessary steps to protect themselves.
7777joya uses cookies and similar tracking technologies to keep the platform running properly and to improve your experience. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent some 7777joya features from working properly.
As a 7777joya account holder, you have the following rights over your personal data. Contact our support team to exercise any of these rights.
When a request to view or delete data is submitted, 7777joya Within 30 business days will take action. For complex cases, an additional 30 days may be required — you will be notified in advance if that is the case.
Certain data is required by law to be retained for a specified period. In such cases, a request to delete data may only be partially fulfilled. We will inform you of the details accordingly.
7777joya does not retain your data beyond what is necessary. Retention periods by data type are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligation |
| Transaction History | 7 Years | Financial Regulations |
| KYC Documents | 5 years | Regulatory Requirements |
| Gaming Logs | 3 Years | Dispute Resolution |
| Marketing Communications | Until consent is withdrawn | Consent-Based |
| Cookie & Analytics Data | Up to 2 Years | Platform Improvement |
Once the designated retention period expires, data is securely deleted or anonymized. We never retain data longer than necessary.
7777joya is strictly for users aged 18 and above. We do not knowingly collect or store any personal information from minors.
Age verification is mandatory at registration. If we become aware that a minor has used our services, the account will be immediately suspended and all collected data will be permanently deleted.
If you believe a minor has created an account on 7777joya, please contact support@7777joya.app address. We will act promptly.
A note to parents — please monitor your child's online activity and promote responsible internet use. To learn more about 7777joya's responsible gaming policy, Click Here।
For any privacy-related questions, requests, or complaints, please contact our dedicated privacy team:
Support@7777joya.app — typically responds within 24 hours
24/7 support in Bengali is available at the Help Center
Answers to common questions are available on the FAQ page
We aim to respond to all privacy requests within 30 business days. For urgent matters, include "URGENT PRIVACY" in the email subject line.
If any significant changes are made to this policy in the future, we will send advance notice to your registered email. For minor changes, only the update date at the top of the page will be revised.
A quick overview of the measures 7777joya has in place to protect user data.
Every transaction and piece of personal information is secured with 256-bit SSL encryption. Banking-grade security is active across 7777joya.
We never sell your information to third parties. Your data is used solely to serve you — not advertisers.
View, update, or request deletion of your data at any time. Opt out of marketing with just one click.
All 7777joya policies are written in plain language so every Bangladeshi user can understand them easily. No complicated legal jargon.
Regular security audits by external experts ensure your information remains protected at all times.
We respond to all privacy-related requests within 30 business days. For urgent matters, an initial response is sent within 24 hours.